Vinted Members Voice Displeasure Over Size Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Social Media Backlash
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to review their products and update the measurements by hand if necessary, resulting in member annoyance.
Size Classification Changes
Previously, the measurements included one number and one letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices following member complaints.
